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  1. Shiftsmart Help Center
  2. Using Five9 software

Using Five9 software

How to set up, use and troubleshoot Five9 software

Setting Up Your Account

  • Requirements for Five9

Using Five9 on a Shift

  • When should I expect to receive my login credentials for Five9?
  • How do I log in to make calls for my shift?

Troubleshooting

  • I am not receiving calls in Five9
  • My calls are dropping in Five9
  • I’m not able to get my headset or microphone connected
  • My five9 credentials are invalid or locked out
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