Using Five9 software

Setting Up Your Account

• Requirements for Five9

Using Five9 on a Shift

• When should I expect to receive my login credentials for Five9?
• How do I log in to make calls for my shift?

Troubleshooting

• I am not receiving calls in Five9
• My calls are dropping in Five9
• I’m not able to get my headset or microphone connected
• My five9 credentials are invalid or locked out