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  1. Shiftsmart Help Center
  2. Getting Paid

Getting Paid

Setting up payments, how pay is calculated and more!

Tax Information

  • What type of worker am I?
  • Will I receive a 1099 form?
  • Do I pay taxes on my earnings?

Understanding Payments

  • When do I get paid?
  • How will I get Paid?
  • Bonus Payments
  • I don't want to pay the fee for Instant Pay
  • My Payment status is "paid" but the funds aren't in my account, why?

Setting Up Payments

  • How do I set up a payment account?
  • How do I remove or change my bank account?
  • I don't see the option for Instant Payments
  • Can I use a non-traditional payment method (e.g. Cashapp, PayPal)?
  • What are Instant Payments?
  • What currency will I be paid in?

Resolving Payment Queries

  • Where do I submit payment questions related to a specific shift?
  • Why has my mystery shop been rejected?
  • Where can I see my payment history?

Verifying Employment

  • Can you verify my employment?
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