Getting Paid

Understanding Payments

• When do I get paid?
• How will I get Paid?
• Bonus Payments
• I don't want to pay the fee for Instant Pay
• My Payment status is "paid" but the funds aren't in my account, why?

Setting Up Payments

• How do I set up a payment account?
• How do I remove or change my bank account?
• I don't see the option for Instant Payments
• Can I use a non-traditional payment method (e.g. Cashapp, PayPal)?
• What are Instant Payments?
• What currency will I be paid in?

Resolving Payment Queries

• Where do I submit payment questions related to a specific shift?
• Why has my mystery shop been rejected?
• Where can I see my payment history?

Verifying Employment

• What type of worker am I?
• Did I sign a contract?
• Will I receive a 1099 form?
• Do I pay taxes on my earnings?
• Can you verify my employment?