If you have used Five9 on one of our projects in the past and have an active account with us, you will use the same login information. The new skills will be added to your account.
For those who are first-time Five9 users, we will email credentials and detailed setup instructions BEFORE virtual training, using 12-24 hours in advance. This is to ensure partners have a chance to login before the training shift begins, and follow along in the training accordingly.