If you are having trouble logging into five9, please try the following suggestions:
- Clear your browsing data / cache and try again:
- Chrome Browser steps: Three dots on the Navigation Bar -> More Tools -> Clear Browser Data -> ALL TIME option -> Clear Data
- Clear Browser Data Video
- Try clicking ‘Forgot Password’ and follow the prompts
If this does not work, please click here to submit a five9 password reset request. A manager will reach out to you via the Shiftsmart app once your credentials have been reset.