What if I'm unable to upload my ID on the app? October 22, 2020 12:32 Updated If you are unable to upload your identification on the app, email support@Shiftsmart.com with photos of the front and back. Acceptable forms of ID are a driver's license, state id or passport. Related articles What does "percentage complete" mean on my profile? How do I set up my profile? What information is needed in my profile? Why do I need the Shiftsmart Partner app? How do I login for my shift?