When your shift starts you will need to enter the queue to begin dialling. There are two ways to do this depending on whether you are dialling cell phones or landlines:
- Option 1: Cell Phones
- When you have a project dialling cell phones, type in 'cell' and hit 'Enter Queue'
- Option 2: Landlines
- When you have a project dialling landlines, type in 'land' and hit 'Enter Queue'