You've accepted a mystery shop - congratulations! Once you accept a shop it automatically populates on the schedule tab in the app.
Mystery shopping is a flexible work opportunity that can be completed on your own schedule. Any shops you accept will continue to appear on your schedule each day until the due date passes.
Before starting any shop, persona information should be listened to and shop guidelines read. These two pieces of information will help you understand how to conduct yourself during your shop. To access this information, simply click on the mystery shop, and then "Preview Task." Selecting "Play Training" will provide you with information about your persona, while clicking on the shop guidelines will provide background information on the product and what data you're collecting during your interaction. You can also click through the survey to see exactly what questions you need to answer after your shop has been completed. Just remember - this is not the actual survey. If you fill in real answers here they won't be saved.
Once you've read the guidelines, learned about your persona, you're ready to navigate to the store. Click the back button at the top of the screen. Selecting "View Directions" will open the store location in your mapping app on your phone.
Once you're at the store you're ready to start! Click "start", check in to the location, and upload a selfie. Now you're ready to head into the store and complete your interaction with the sales associate!
If you have additional questions please check out the rest of our articles!